Introduction

This notice explains how we will handle and process personal information we obtain about individuals who are our customers (Dricus Works as ‘data controller’ under GDPR). It also explains how we process personal data on your behalf (you are ‘data controller’, Dricus Works is ‘data processor’ under GDPR)

Information about the EU General Data Protection Regulation (GDPR) can be found here: gdpr.eu In the UK, GDPR is upheld by the ICO: ico.org.uk

JobStar Pro is a software service developed by us as Dricus Works. We use JobStar Pro to process your personal data.

Lawful basis for processing

We process personal data solely for the purpose of managing your subscription to JobStar Pro.

By signing up for an account with JobStar Pro, you agree to our Terms of Service and this Privacy Notice, which include permission for us to collect and process your personal information for the purposes of billing and support.

Information processing and sharing

During sign up you must provide the following personal information:

1. Business name (could be your name, e.g. if self-employed)
2. Address (could be your home address if your business is operated from home)
3. Email address

You may add further personal information later to your JobStar Pro business profile:

1. First name(s) and last name
2. Phone numbers
3. VAT registration number
4. Invoice notes
5. Additional user names and email addresses.

We maintain a record of your subscription invoices and payments and may keep notes relating to the management of your account. We do not store your card or bank details as payments are handled by third party processors.

We do not add or collect any other personal information.

We do not share this information with third parties, unless required to do so by law.

We use our JobStar Pro system to store and process your information in order to administer your JobStar Pro account: generation of invoices; payment collection; debt tracking; subscription management.

Data Retention

We processes your information for the duration of the subscription plus a retention period.

The retention period for expired free trials and suspended subscriptions is one month and three months respectively. The retention periods are designed to give you a reasonable grace period to subscribe or restart your subscriptions without losing data.

After the retention period, your JobStar Pro account is deleted, including all the information your have entered. We will contact you before deleting your data to ensure you have exported a copy of your data if required.

You may request earlier deletion of your data, see ‘Right to Erasure’ below.

Following account deletion, We may still retain personal information in two ways:

1. Your contact information as shown in our invoices to you is retained for 6 years, to comply with HMRC record keeping requirements.
2. Your contact information will not be erased from JobStar Pro database backup archives for up to a year.

Your Rights

You have rights in relation to how we processes your personal information, as follows:

Right to be Informed

This Privacy Notice aims to inform you how we processes, retain and share your personal information. This notice is presented to you for approval just before we collect any personal information from you and is also accessible at any time at dricusworks.com. We will notifiy you before we use your personal data for any new purposes. We review this notice regularly and welcome comments and suggestions to improve content or clarity to info@dricusworks.com

Right of Access

You have the right to obtain a copy of your personal information held by us and details of how we process your data. In most cases, you can access your own data through your JobStar Pro installed app and this notice describes how personal information is processed by us.

Right to Rectification

You have the right to have inaccurate personal data rectified. In most cases, you can rectify your own data through your JobStar Pro installed app.

Right to Erasure

You have the right to have your personal data erased. This is only possible if your JobStar Pro subscription is ending and your account is to be closed, as your personal data is required for billing active subscriptions.

Right to Restrict Processing

You have the right to restrict the processing we undertake using your personal data. Since we only use personal data for JobStar Pro account administration, processing can only be restricted if your JobStar Pro account is closed.

Right to Data Portability

You have the right to receive the personal data we hold in a commonly used machine readable format. We will provide information in CSV format and can forward this directly to another data controller if required.

Right to object and Rights related to automated decision making including profiling

Although you have these rights, we do not use personal data for direct marketing purposes or use any automated decision making or profiling processes.

Should you exercise any rights listed above and request information or require action by us, we will respond within 28 days. We may need to verify your identity before a response is provided using information held, e.g. a verification email or text message.

Data Processing

The personal data of your customers is processed using our JobStar Pro software, where:

1. We will only act on your written instructions (unless required by law to act without such instructions)
2. We will ensure that people processing your content are subject to a duty of confidence
3. We will take appropriate measures to ensure the security of processing
4. We will assist you in providing customer access and allowing your customers to exercise their rights under the GDPR
5. We will assist you in meeting your GDPR obligations in relation to the security of processing, the notification of personal data breaches and data protection impact assessments
6. We will delete or return your content, including all personal data, as requested at contract end
7. We will submit to audits and inspections, provide you with whatever information you need to ensure that we are both meeting our Article 28 obligations, and inform you immediately if asked to infringe the GDPR or other data protection law of the EU or a member state.
8. You are responsible as data controller for ensuring that we protect and process your data in accordance to GDPR principles, so that you also meet your obligations under GDPR. The information in the following sections should assist.

Information held

You can view the customer personal information fields held and processed by JobStar Pro through the JobStar Pro application itself. This includes: names, addresses, phone numbers, email addresses, and any other personal information you may enter into customer, job, invoice notes, job descriptions and job and customer references fields, or any other fields containing freely editable text.

Security

Security is paramount. All data in JobStar Pro (both locally and online) is encrypted using the AES256 cipher, which is considered one of the most secure ciphers for encryption. Moreover, JobStar Pro protects your transmitted data to and from the online database via HTTPS – everything is protected by industry standard TLS encryption.

Customer Rights

Your customers have several rights relating to your processing of their personal information. In most cases, you will be able to handle these requests directly, using the features built into JobStar Pro:, e.g. ability to view, edit, export as CSV, and print information. We will also support you as required to satisfy your customers’ requests when needed, by email within 28 days.

Breach Notification

You will be informed within 72 hours of a personal data breach of your personal data and/or your customer’s personal data, meaning a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored, or otherwise processed.

Operational Base

DricusWorks and the servers hosting its online databases are UK based.

Contact and Complain

Dricus Works is the data controller for the personal information supplied by JobStar Pro subscribers. Dricus Works develops and maintains the JobStar Pro software service, and is a data processor of your customers’ personal information, when you use JobStar Pro.

Please contact us to exercise any of your rights or express concerns regarding compliance with the terms of this notice by email (info@dricusworks.com) or using the ‘Contact Us’ button in JobStar Pro.